Bob_B
Active Member
- Joined
- Aug 7, 2012
- Messages
- 175
- Location
- Catonsville, Maryland
- Lightroom Experience
- Advanced
- Lightroom Version
- Classic
Operating System:
Exact Lightroom Version (Help menu > System Info): 5.7
I recently recognized that my copy of photoshop cs6 is not the latest version (of the CS6 lineage). I discovered this when wondering why its patch tool did not work on a new layer, even though I had clicked on the all layers button in the tool menu. Long story short, I discovered that my PSCS6 did not get the last CS6 patch that allowed the patch tool to function across layers.
So, with my valid registration number in hand, I went to the Adobe website, entered my user name, went to my account settings, and saw that, while my copy of LR is correctly registered, my copy of CS6 creative suite production premium is not. I copied the valid registration number into the appropriate fill-in box on the web form, and received a notice that the number is not valid. I double checked to confirm the number and tried with and without hyphens; no go.
This isn't keeping me up at nights, but I'm very curious to know why this registration error may have occurred, and if there is anything I can do at this late date to correct the problem. (Yeah, I know I'm lightyears behind in versions, but I still find CS6 useful.) I'm 99.5% confident the product was registered at the time of installation, so I doubt that is the underlying issue.
If anyone has a thought about what may be wrong or how to correct the faulty registration issue, please reply, and thank you in advance.
Bob
Exact Lightroom Version (Help menu > System Info): 5.7
I recently recognized that my copy of photoshop cs6 is not the latest version (of the CS6 lineage). I discovered this when wondering why its patch tool did not work on a new layer, even though I had clicked on the all layers button in the tool menu. Long story short, I discovered that my PSCS6 did not get the last CS6 patch that allowed the patch tool to function across layers.
So, with my valid registration number in hand, I went to the Adobe website, entered my user name, went to my account settings, and saw that, while my copy of LR is correctly registered, my copy of CS6 creative suite production premium is not. I copied the valid registration number into the appropriate fill-in box on the web form, and received a notice that the number is not valid. I double checked to confirm the number and tried with and without hyphens; no go.
This isn't keeping me up at nights, but I'm very curious to know why this registration error may have occurred, and if there is anything I can do at this late date to correct the problem. (Yeah, I know I'm lightyears behind in versions, but I still find CS6 useful.) I'm 99.5% confident the product was registered at the time of installation, so I doubt that is the underlying issue.
If anyone has a thought about what may be wrong or how to correct the faulty registration issue, please reply, and thank you in advance.
Bob