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LR CC 2015.8 Crashing

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JohnPhotography

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Joined
Dec 6, 2010
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11
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Lightroom Experience
Advanced
Lightroom Version
Hi. I'm currently running Lightroom version: CC 2015.8 [ 1099473 ] on a brand new iMac with 64gb of RAM.

When I'm editing, after 20-30 images of light editing....LR crashes, just shuts down. Or it's sometimes crashes the whole system, forcing a re-boot.

Here's the top part of the error report. It won't let me post the entire report, too long. Please advise. Any help would be appreciated. Thanks in advance.

Process: Adobe Lightroom [382]
Path: /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier: com.adobe.Lightroom6
Version: Adobe Lightroom [1099473] (6.8)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Lightroom [382]
User ID: 501
Date/Time: 2017-01-18 22:11:34.306 -0800
OS Version: Mac OS X 10.12.3 (16D30a)
Report Version: 12
Anonymous UUID: 8FA65E4E-CD5A-0184-E23A-E555FFA767B8
Time Awake Since Boot: 610 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0x4:
-->
 
Last edited:
Have you tried disabling the GPU in the Preferences Performance tab?
Can you copy and paste the contents of the {System Info} submenu item on the {Help} menu?
How much free space(Working Storage) do you have on the primary drive for temporary files?
 
Have you tried disabling the GPU in the Preferences Performance tab?
Can you copy and paste the contents of the {System Info} submenu item on the {Help} menu?
How much free space(Working Storage) do you have on the primary drive for temporary files?

Thanks for the reply Cletus!

No, I just unchecked the GPU in the performance tab.

Lightroom version: CC 2015.8 [ 1099473 ]
License: Perpetual
Operating system: Mac OS 10
Version: 10.12 [3]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.3 GHz
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 986.6 MB (1.5%)
Virtual memory used by Lightroom: 1,709.4 MB
Memory cache size: 212.7 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 5120x2880

Graphics Processor Info:
AMD Radeon R9 M395 OpenGL Engine

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 4.1 ATI-1.48.21
Renderer: AMD Radeon R9 M395 OpenGL Engine
LanguageVersion: 4.10


Application folder: /Applications/Adobe Lightroom
Library Path: /Users/JohnPhotography 1/Pictures/Lightroom/Lightroom Catalog.lrcat
Settings Folder: /Users/JohnPhotography 1/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Canon Tether Plugin
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Leica Tether Plugin
8) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x4
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M395 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-1.48.21
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
 
Your GPU should be acceptable for LR. (Mine is and I have the M390) Using the GPU for an additional processor in some Develop functions is not really that critical. Can you see is working with the GPU unchecked resolves your problem?

As a further note:your OS is stated:
Operating system: Mac OS 10
Version: 10.12 [3]

I am:
Operating system: Mac OS 10
Version: 10.12 [2] and Apple is not showing an available update for me. When did you update your OS? There might be something in Version: 10.12 [3] that breaks LR. Probably not but if your problem persists, I would suggest filing a Bug Report with Adobe and pointing out that you are on Mac OS 10 Version: 10.12 [3] Did you ever have Mac OS 10 Version: 10.12 [2] installed on this machine and Did LR run fine with that version?
 
I unchecked the GPU and it still crashed on me while doing some light editing.

I am running a beta version of macOS 10.12.3. And it's updated.
 
Maybe that is the reason of those warnings not to run beta software on a production machine...
 
I unchecked the GPU and it still crashed on me while doing some light editing.

I am running a beta version of macOS 10.12.3. And it's updated.
Since you are running the beta MacOS version, you need to report this to Adobe as I suggested. You also need to roll back to 10.12.2 until Adobe or Apple has a chance to address this.
 
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