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Cannot import to imagfes stored on an NAs

Discussion in 'Lightroom Classic CC for Windows & Mac (folders)' started by WesternGuy, Oct 12, 2017.

  1. WesternGuy

    WesternGuy Active Member

    Joined:
    Jan 21, 2010
    Messages:
    166
    Location:
    Alberta, Canada
    Lightroom Experience:
    Intermediate
    Operating System:Windows 10

    Lightroom Version: : CC 2015.12 [ 1125239 ]
    (Please go to Help menu > System Info to double check the exact version number)

    Question or Description of Problem: I have my images stored on an QNAP NAS - 4 x 4TB drives in Raid 5 configuration. The catalog is stored on a regularly attached hard drive. When I use the Library module to review my images, Lightroom is able to find all my images, but when I try to import to the image file on the NAS, Lightroom cannot find it. It does not show up in the "Destination" section of the Import dialogs, thus I am unable to import my images to the image files. I am hoping someone can help out of this conundrum, as I do not know if this is a Lightroom problem, a Windows problem or a QNAP problem. Thanks.
     
  2. clee01l

    clee01l Lightroom Guru Staff Member Lightroom Guru

    Joined:
    Jun 20, 2009
    Messages:
    13,103
    Location:
    Bellaire, TX USA
    Lightroom Experience:
    Power User
    Primary OS:
    Mac 10.13.x High Sierra
    Lightroom Version:
    Classic 7
    Lightroom License:
    CC Subscription
    The NAS volume needs to be Mounted and a Drive letter assigned. There was an old Windows bug that prevented the Filesystem tools (including the ones used by LR) to display every mounted volume. This was caused by having too many Desktop items. If your Desktop is covered with lots of links, files shortcuts etc. this could be your problem. I would think by now that Microsoft would have fixed this bug. But knowing Microsoft, maybe not...
     
  3. Klaas

    Klaas New Member

    Joined:
    Jan 9, 2016
    Messages:
    17
    Lightroom Experience:
    Intermediate
    Primary OS:
    Windows 10
    Lightroom Version:
    6.12 / CC 2015.12
    Lightroom License:
    Perpetual (Standalone)
    Did you mount the NAS on the import menu? I just tried to mount my NAS on the import menu without assigning a drive letter and it works.

    Klaas

    Windows 10 Home, Synology NAS, LR 6.12.
     
  4. WesternGuy

    WesternGuy Active Member

    Joined:
    Jan 21, 2010
    Messages:
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    Location:
    Alberta, Canada
    Lightroom Experience:
    Intermediate
    Okay. I guess I am not quite clear on the "needs to be Mounted and a Drive Letter assigned" stuff. I will have a look and see what I can figure out. Thanks.

    WesternGuy
     
  5. WesternGuy

    WesternGuy Active Member

    Joined:
    Jan 21, 2010
    Messages:
    166
    Location:
    Alberta, Canada
    Lightroom Experience:
    Intermediate
    I was able to mount the NAS on the Import menu, but I am importing from a memory card, so the NAS does not need to be there. The problem is that the NAS does not show up on the Destination Menu and that is where it needs to be. I will follow up on Clee01's suggestion and see if I can figure out how to assign a drive letter to it. Thanks.

    WesternGuy
     
  6. Roelof Moorlag

    Roelof Moorlag Active Member

    Joined:
    Jan 27, 2013
    Messages:
    663
    Location:
    Netherlands
    Lightroom Experience:
    Power User
    Primary OS:
    Windows 10
    Lightroom Version:
    6.12 / CC 2015.12
    Lightroom License:
    CC Subscription
    clee01l likes this.

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