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Problems uploading screenshots

Discussion in 'Website Suggestions, Comments & Troubleshooting' started by hman, Mar 22, 2012.

  1. hman

    hman New Member

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    To continue problem resolution for another issue, I have been uploading screenshots. Worked fine yesterday, but today I am getting error message: Upload failed.

    Can anyone assist?

    Thanks!

    Harvey
     
  2. clee01l

    clee01l Lightroom Guru Staff Member Lightroom Guru

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    I haven't seen any info for this host software, but sometimes there is a file size limit. Try a smaller image and see if that makes a difference. Also the file types must be jpg, jpeg, png, gif.

    As an alternative, copy the files to your Dropbox public folder or some other free file sharing service. Once in the cloud, you have a direct link to the JPEG or other acceptable image file format (like this: http://dl.dropbox.com/u/2411826/LRHelp/LRScreen7.jpg NOTE the link ends in jpg)
    When you click om the insert image icon, choose the URL tab and uncheck the checkbox labeled "retrieve remote file and reference locally". The will allow the Ligthroomforums website to reference the URL rather than need to upload it to www.lightroomforums.net

    [​IMG]
     
  3. hman

    hman New Member

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    Thanks. However, this worked yesterday with the same size files.
     
  4. Jim Wilde

    Jim Wilde Lightroom Guru Staff Member Moderator Lightroom Guru

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    Yep, I agree there's a problem today, I just tried and failed to upload a standard screenshot....just get a message saying 'Filename.jpg: Upload of file failed'.
     
  5. hman

    hman New Member

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    Well, as you know, it now works!!
     
  6. Jim Wilde

    Jim Wilde Lightroom Guru Staff Member Moderator Lightroom Guru

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    No it still doesn't for me....maybe it's an intermittent thing, but still broken here.
     
  7. clee01l

    clee01l Lightroom Guru Staff Member Lightroom Guru

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    Have either of you tried the link reference instead of uploading directly to LR?

    BTW, the Earth is currently experiencing one of the strongest solar storms in years, This can disrupt internet traffic, wireless, radio and TV.
     
    Last edited: Mar 22, 2012
  8. Victoria Bampton

    Victoria Bampton Lightroom Queen / Owner Staff Member Administrator Moderator Lightroom Guru

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    Ah, there was a PHP error on the server yesterday, sorry. It was affecting the download system on my website, but I hadn't twigged that it would be affecting here too, as everything seemed to be running still.
     

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