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Discussion in 'Lightroom Installation & Performance' started by Dave98, Oct 3, 2012.

  1. Dave98

    Dave98 New Member

    Joined:
    Oct 3, 2012
    Messages:
    1
    Location:
    Seattle wa
    Lightroom Experience:
    Beginner
    Primary OS:
    Windows 7 32-bit
    I have just installed Light room 4.1 and are unable to see any photos. I can import photos and no previews show. It says I have imported them but no photos, only the blank boxes with numbers on them for each photo.

    Any suggestions???

    Thanks for any help :thinking:
     
  2. Tony Jay

    Tony Jay Lightroom Guru Staff Member Lightroom Guru

    Joined:
    Jun 8, 2012
    Messages:
    1,886
    Location:
    Brisbane, Australia
    Lightroom Experience:
    Advanced
    Primary OS:
    Windows 7 64-bit
    Can you post a screen grab showing what you are describing.
    There are a few possibilities here and this would be the first step to unravel your issue.

    Also could you tell us what camera you are using (and whether these images were RAW or JPEG) and the version of Lightroom you have installed.
    All these things can be useful to solve the problem.

    Depending on what we find other questions relating to how you are downloading and importing images, your graphics card in your system, and a few others.

    Regards

    Tony Jay
     
  3. Brad Snyder

    Brad Snyder Lightroom Guru Lightroom Guru

    Joined:
    Nov 20, 2007
    Messages:
    6,293
    Location:
    Port Deposit, Maryland USA
    Lightroom Experience:
    Intermediate
    Primary OS:
    Windows 7 64-bit
    Welcome to the forums.

    This is almost always a corrupt monitor profile, or (less often) a video driver problem.


    See here, for help with trouble-shooting the monitor profile.
    Verify that your video drivers are up to date with the OEM.

    If neither of these help, report back. The info Tony Jay requested, would be helpful in any event.
     

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