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Grayed out Velvet Fine Art option in Epson Printer Box

Discussion in 'Lightroom Troubleshooting (ARCHIVE)' started by maldo1, Feb 18, 2010.

  1. maldo1

    maldo1 New Member

    Joined:
    Sep 13, 2008
    Messages:
    9
    I had switched my Velvet Fine Art paper profile to print on a Glossy paper but when I tried to switch back to Velvet Fine Art It was grayed out. I have not been able to switch it back on... anyone know how to resolve this?ThanksMaldo1
     
  2. happycranker

    happycranker Active Member

    Joined:
    Jun 25, 2009
    Messages:
    209
    Lightroom Experience:
    Power User
    Primary OS:
    Windows 7 64-bit
    Not sure which Epson model you have but due to using Glossy paper, the printer driver will have selected glossy black ink, if your printer has this type of ink and I guess that velvet fine art paper requires matt black ink. So this could be where the problem lies.
     
  3. maldo1

    maldo1 New Member

    Joined:
    Sep 13, 2008
    Messages:
    9
    Hi Thanks for your insight! I'm using the Epson R18'' I tried what you had suggested and still the Velvet Fine Art option was grayed out. It's strange because I had been using it only the day before.
     
  4. Denis Pagé

    Denis Pagé Senior Member Lightroom Guru

    Joined:
    Nov 1, 2007
    Messages:
    3,003
    Primary OS:
    Mac 10.11.x El Capitan
    :icon_idea: Some papers can't be printed borderless and do not show or are grayed out when borderless is selected... ::)
     
  5. Victoria Bampton

    Victoria Bampton Lightroom Queen / Owner Staff Member Administrator Moderator Lightroom Guru

    Joined:
    Sep 29, 2007
    Messages:
    17,507
    Lightroom Experience:
    Power User
    Primary OS:
    Mac 10.11.x El Capitan
    Lightroom Version:
    6.4 / CC 2015.4
    Hi mariaevita, if it's smudging it sounds like the printer driver is set to the wrong paper type and is laying down too much ink.
     

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