I am having a problem with Lightroom 5 being very slow, utilizing 100% CPU, then freezing or closing the program. How do I fix it?
I just upgraded to LR5 from LR3 on Sunday as well as CS6 from CS5 (which I have not tried out yet). I spent several hours talking with LR Support Staff yesterday. He was extremely helpful and kind and tried everything he could think of while remote-handling my PC and talking with me on the phone. He deleted preferences, cache, temp files, updated graphics with a new replacement file from AMD site, then re-downloaded and reinstalled LR5.
It is still very slow and then freezes and closes down with a message of utilizing 100% CPU. Within several seconds of using the brush in Develop, I started having lots of problems. I could not even move the picture around. The side screens would not disappear like they should. And I could not move to another picture. The day before I spent several hours trying to work on just 1 picture. After all the changes yesterday, I tried to move from picture number 1 to about 130 after having not touched it for 10 minutes, and a half hour later, it still said, "Processing" with no picture coming up, just a blank prieview pane.
LR Support suggested I get a new CPU though he thought according to specs mine should be ok and other programs were running fine.
My PC is only 2 years old.
I talked to HP briefly about CPU updates for my HP PC. He said I probably do not have a problem but suggested I run self-diagnostics and maybe buy a new CPU anyway.
I ran diagnostics listed through the HP Support Assistant connection on my PC. All was ok.
I still researched if I could buy a compatible CPU upgrade. I cannot even find any CPUs still selling that are listed for my PC. Best Buy Store said they could not even order a compatible CPU. They said my Bus speed may not be big enough, so they suggest I get a new PC. What Bus speed do I need?
I have the following PC Setup:
AMD Phenom II X6 1045T Processor 2.70 GHz with 6 Cores
with 2700 MHz Base, 3200 MHz Boost, and 4000 System Bus Speed, and 95 watts;
HP Pavilion Elite, HPE-500y, 900 GB Free, new in 2011;
Windows 7, 64 Bit;
RAM 16 GB, DDR3;
Graphics AMD Radeon HD 6450;
Nikon, D200, with Raw Files;
External Hard Drive for Original Photos, 600 GB Free;
LR Catalog and Library are on Main Hard Drive;
Monitor, Sony CPD-200ES, new in 1999.
I am thinking of buying a new monitor soon mostly so I can do better photo work while enlarging the pictures to do it. I am concerned that while it will help my viewing, it will take more power away, and make my usage of LR5 even worse. Will a new monitor affect my performance? I am looking at HP Monitors with IPS. Is this the best recommended choice for LR and Photoshop CS6?
I think I would like to stay with a 6 core processor since I need to have several items open for other non-Photoshop functions. When running LR5, I had everything else closed. With LR3, I was able to have other things open.
I do not really want to buy a new computer and know that those I have talked with at this point are only guessing after looking for what they thought should fix it. 4 People from Lightroom Support have all thought I should not be having problems with my setup.
I bought one of the best computers 2 years ago. Is it really obsolete already so that I cannot use LR5? Is everyone else buying a new PC every 2 years? I used to go 5-7 years.
Even though I have figured out some of what my PC has, I really do not know technically what I am talking about so am at the mercy of other's help. Are there any solutions that might work short of buying a new computer?
I also have taken 40th anniversary photos for some people and am waiting to give them as a free gift since I am not a professional at all. I am hoping to get through this problem soon so that I can provide some nice memories for them.
I have not gotten any further than trying to adjust 1 picture. I have no comments on uploading speed, since I did that while still in LR3.
Thank you for your time and help.