I just returned from a 4 week, 5 country, 7 safari camp trip to Eastern and South Africa. I was without both phone and internet connectivity for most of the 4 weeks I was gone. Here is an issue for the not so bright product managers of LR. Photographers travel the entire world in pursuit of their craft, not just the connected world. At the end of each days shoot I backup my daily shots onto LR CC on my MacBook Air and then add metadata and minimal processing. The ( not such a great idea) magnetic electrical connector for my MacBook Air became disconnected unbeknownst to me. I went off to dinner and when I came back several hours later, the MacBook had shut down. Upon reconnecting the MacBook to power and restarting it, I then tried to restart LR CC which I have been religiously changed for at the end of every month. LR CC presented a message that said I had to be authenticated before I could use it and that authentication required an internet connection. If I had any questions I could contact customer support, again via an internet connection. At this point I am totally locked out of LR CC and at this point I am totally pissed at the product and product marketing managers for their shortsightedness on how people use LR CC. If I could have gotten my hands on them I would have beaten some sense into their ignorant heads. I was now totally locked out of LR CC until my next access to the internet which was 5 days. A fully paid up user is locked out of the program because some stupid product manager has no clue on how photographers use their products and potential problems caused by their money grubbing decisions. So, why the hell can't a users validity be stored internal to the program or in a catalogue. It doesn't take a software genius to figure out how to do this.
You folks caused me a lot of extra work to back up my daily shots plus I was unable to do any photo processing of any type for 5 days. I took over 10,000 pictures on this trip.
I am still mad as hell about what happened!!!!!
You folks caused me a lot of extra work to back up my daily shots plus I was unable to do any photo processing of any type for 5 days. I took over 10,000 pictures on this trip.
I am still mad as hell about what happened!!!!!